Government & education

Language access is an obligation. We deliver it like one.

Agencies, courts, cities, counties and school districts serve residents who speak more than a hundred languages between them. We translate, interpret, transcribe and caption for them, on the deadlines set by meetings, enrollment windows and hearings, with the paperwork your procurement office expects.

Request a quote Buy under an existing contract

State agencies

Statewide programs, every threshold language, one vendor of record.

Benefit notices, enforcement and investigation records, public-facing web content and hearings. State programs need consistent terminology across years, usage reporting on schedule and invoices that match the contract.

What we deliver

Threshold-language translation of notices, forms and web content
Transcription of investigative interviews and hearings
Quarterly usage reports, on time, even when the quarter had no orders

K-12 & education

Families get the same document, in their language, the same week.

Procedural safeguards, IEPs, enrollment packets, report cards and parent letters. Federal law requires that families understand them, and the language list of a district includes languages nobody keeps on staff.

What we deliver

Procedural safeguards and special-education documents in 15+ languages per order
Parent letters, handbooks and curriculum materials
Interpreting for IEP meetings and parent conferences

Cities & counties

From the council agenda to the water bill, in every language on the block.

Public meetings, utility notices, police and court communications, emergency alerts and 311. Local government runs on deadlines set by meetings and incidents, not by a vendor's queue.

What we deliver

Interpreting for counters, hearings and public meetings
Translation of notices, ordinances summaries and outreach
Captioning of recorded meetings for the public record

Hearings & investigations

Transcripts and translations that hold up when someone reads them closely.

Administrative hearings, EEO and internal investigations, and compliance interviews produce recordings and exhibits in several languages. The record has to be complete, confidential and defensible.

What we deliver

Verbatim transcription with speaker labels and time codes
Translation of exhibits and transcripts with certificates of accuracy
Confidential handling, retention by contract, deletion on request

The frame you work inside

The rules behind your language-access plan.

We do not interpret the law for you. We deliver the documents, sessions and captions that let your program meet it, and the records that show it did.

Title VI of the Civil Rights Act

Meaningful access for people with limited English proficiency in federally funded programs.

Executive Order 13166

Language-access plans for federal agencies and their recipients.

Section 1557 (ACA)

Language assistance and taglines in health programs and activities.

IDEA & ESSA

Parents' right to understand procedural safeguards, IEPs and school communications.

ADA & Section 508

Accessible captions and documents, delivered with the translation.

Procurement

We answer the paperwork as carefully as the translation.

A vendor that misses a usage report or sends an invoice that does not match the worksheet costs your office time. We know the cycle because we work inside it every month.

Vendor packets, completed

W-9, banking verification, certificates of status, vendor forms and portal registrations, returned within days, not weeks.

Invoices that match the worksheet

Line items mapped to the contract's cost worksheet and rates, with the backup your accounts payable office asks for.

Usage reports on schedule

Monthly or quarterly utilization reports by the date in the contract, including the ones that say no services were ordered.

Subcontracting goals

When a solicitation sets DVBE, MBE, WBE or small-business participation, we plan it from the proposal and document it through closeout.

Services

Everything a language-access program orders.

Document translation Interpreting Transcription Subtitling & captioning Multilingual DTP & accessible documents Voice-over & multilingual audio

Next step

Need us on file before the next emergency notice?

Send your vendor packet or solicitation and we return it completed. For a single order, send the document, the languages and the deadline.

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