Services
Everything a language-access program orders, from one team.
Written translation, interpreting, transcription, captions, accessible documents and audio, under one point of contact and one invoice. Files come back in the format you sent, with a QA report.
EspañolTiếng Việt中文العربيةSoomaaliKreyòl ayisyen한국어РусскийPortuguêsFrançaisTagalogनेपालीአማርኛພາສາລາວမြန်မာKiswahiliBosanskiСрпскиHmoobQafarafفارسیУкраїнська日本語ਪੰਜਾਬੀ
EspañolTiếng Việt中文العربيةSoomaaliKreyòl ayisyen한국어РусскийPortuguêsFrançaisTagalogनेपालीአማርኛພາສາລາວမြန်မာKiswahiliBosanskiСрпскиHmoobQafarafفارسیУкраїнська日本語ਪੰਜਾਬੀ
EspañolTiếng Việt中文العربيةSoomaaliKreyòl ayisyen한국어РусскийPortuguêsFrançaisTagalogनेपालीአማርኛພາສາລາວမြန်မာKiswahiliBosanskiСрпскиHmoobQafarafفارسیУкраїнська日本語ਪੰਜਾਬੀ
EspañolTiếng Việt中文العربيةSoomaaliKreyòl ayisyen한국어РусскийPortuguêsFrançaisTagalogनेपालीአማርኛພາສາລາວမြန်မာKiswahiliBosanskiСрпскиHmoobQafarafفارسیУкраїнська日本語ਪੰਜਾਬੀ
01
Document translation
Vital documents, public notices, forms, IEPs and procedural safeguards, policies, web content and correspondence, delivered in the original layout with a certificate of accuracy when the document has to be filed.
- Human QA and back translation on every job, with a QA report
- Certificates of accuracy for courts, agencies and USCIS, included
- Program glossaries and translation memory kept across years and fiscal periods
- Word, PDF, InDesign, Excel, web formats and CAT-tool packages returned as delivered
Reviewed, back-translated, certified
Request a quote02
Interpreting
Over-the-phone and video remote interpreting for front desks, hearings, parent meetings, clinics and call centers, plus scheduled sessions booked ahead for meetings that cannot wait for a line to open.
- On-demand over-the-phone interpreting (OPI)
- Video remote interpreting (VRI) and scheduled sessions
- Usage reports by department or program, ready for your monthly reconciliation
- Billed by the minute, under the rates of your contract
On demand or scheduled
Request a quote03
Transcription
Investigative interviews, hearings, focus groups and recorded meetings turned into verbatim transcripts with speaker labels and time stamps, formatted for the record, and translated when the content has to travel.
- Verbatim or clean-read, with speaker identification and time codes
- Formats for investigations, hearings and legal review
- Transcript translation into or out of English
- Secure upload, retention by contract and deletion on request
Formatted for the record
Request a quote04
Subtitling & captioning
Closed captions and multilingual subtitles for public meetings, training, outreach campaigns and recorded video, so the content is accessible the day it is published.
- Same-language closed captions to ADA expectations
- Multilingual subtitles from one verified transcript
- SRT, VTT, SCC and burned-in delivery
- Captioning of recorded board and council meetings
Accessible on publication day
Request a quote05
Multilingual DTP & accessible documents
The layout rebuilt in the target language, including right-to-left and non-Latin scripts, and remediation so a translated notice is also an accessible one.
- InDesign, Illustrator, Word, PowerPoint and print-ready PDF
- Arabic, Burmese, Chinese, Karen, Lao, Amharic and other complex scripts
- Tagged PDFs checked for Section 508 and WCAG 2.2 AA
- Print-ready or web-ready, as the program needs it
Print-ready in every script
Request a quote06
Voice-over & multilingual audio
Narration for training modules, public-service announcements, outreach video and phone menus, recorded and synchronized in the languages your residents speak.
- Script translation and adaptation for spoken delivery
- Narration, lip-sync-free voice-over and IVR prompts
- Mixed and delivered to your video or telephony specs
- Script and audio reviewed against the source before delivery
Scripts reviewed before recording
Request a quoteFormats and tools
Delivered in your format, inside your workflow.
Word, PDF, InDesign, Excel, web and subtitle formats, plus Trados · memoQ · Phrase · XTM · Wordfast · Smartcat · Memsource packages · SFTP & email. Files are returned as delivered, with structure and tags intact.
Next step
Send the document, the languages and the deadline.
You get a written quote and a delivery date. Orders under one of our contracts follow the rates of that contract.