Flix Global Solutions

Quality & security

Every job reviewed in full, back-translated and documented.

Human QA and back translation are not a premium tier. They are included in every order, and the QA report travels with the files so your program can show how each document was verified.

QA report

Parent rights notice · English → Spanish

Delivered
  • Human QA — full documentPassed
  • Back translationPassed
  • Terminology (program glossary)100%
  • Numbers, dates and namesPassed
  • Layout matches sourcePassed
SourceYour rights as a parent
TargetSus derechos como padre o madre
Back translationYour rights as a father or mother

✓ Meaning preserved · no action needed

The five steps

The same process on every order, at every size.

  1. 01

    Intake & scoping

    Files, reference material and glossaries arrive by portal, email or SFTP. Your point of contact confirms scope, word count, format and deadline.

    → Written quote and delivery date

  2. 02

    Production on our platform

    Your translation memory, approved terminology and style guide are applied to every file, so a notice issued this year reads like the one issued last year.

    → Translation with program terminology

  3. 03

    Human QA

    A full review of the translation against the source: meaning, terminology, numbers, names and reading level. Not a sample, the whole document.

    → Reviewed translation, issue log

  4. 04

    Back translation

    An independent rendering back into English so someone who does not read the target language can verify the content. Discrepancies are logged and resolved before delivery.

    → Back-translation report

  5. 05

    Final checks & delivery

    Automated checks on numbers, tags, placeholders and terminology, then delivery in the original layout with the QA report and, when needed, a certificate of accuracy.

    → Files + QA report + certificate

Security & confidentiality

Your documents are records. We handle them like records.

Hearing transcripts, student files and benefit notices carry personal information. Access, retention and deletion follow your contract, not our convenience.
  • Confidentiality agreements on every assignment
  • Encrypted file transfer and access restricted to the assigned team
  • Retention set by your contract; deletion on request, confirmed in writing
  • Client material never used to train external models
  • Translation memories and glossaries remain the client's property

Questions

What procurement and program staff ask us first.

Next step

Ask for a sample QA report.

We send a redacted QA and back-translation report so your team can see exactly what comes with every delivery.

Request a sample Services